Lease more, connect faster & retain residents longer
SalesMail helps multifamily leasing teams stand out from the competition, convert more tours, and retain residents longer through the power of authentic, personalized video.
Whether you’re nurturing leads, confirming tours, or keeping residents engaged, SalesMail makes it effortless to connect and close.
Seth Ives
Leasing representative Rose Associates
Who uses SalesMail in multifamily
SalesMail is built for the teams that bring communities to life:
Leasing agents
Sending friendly, face-to-face follow-ups that convert tours into leases
Property managers
Building stronger connections with residents and prospects
Operations leaders
Driving engagement and consistency across portfolios
Maintenance & resident experience
Teams using video for updates, thank-yous, and retention
Chaise Cook - Martin
Leasing manager
What they use it for
- Tour confirmations & follow-ups: Send a warm, personalized video after every showing
- Lead outreach: Stand out in crowded inboxes and get faster replies
- Resident events & announcements: Invite, remind, and celebrate with video messages that feel personal
- Maintenance updates: Reassure residents with quick, personal updates they can see and trust
- Renewal reminders: Strengthen loyalty and retention with authentic communication
Proven results in multifamily
Leasing teams using personalized video see measurable impact across the entire funnel:
3x Higher tour conversions
60% Fewer tour no-shows
37% Increase in lease renewals
Why it works
In a market where every property looks the same online, personal connection is the real differentiator.
Build trust early
Humanize every touchpoint from inquiry to lease
Save time
Record and send videos in seconds, right from your phone or CRM
Gain visibility
See when prospects view, share, and reply
Integrate seamlessly
Use within your CRM, email, or messaging tools
Integrates with the tools you already use
SalesMail works hand-in-hand with the platforms your team relies on like HubSpot, RealPage, Salesforce, Yardi, and more.
Real results from real people
See how teams across industries use SalesMail to connect personally, boost response rates, and close deals faster.
“One of my videos turned into a tour which then turned into an application that just got approved! So that is a testament to the effectiveness of this platform. SalesMail has proved itself a powerful ally in the leasing game.”
Seth Ives
Leasing representative Rose Associates
“Within 45 minutes she picked the unit that fit all her desired needs. Said she felt like she was here for the tour. I got great feedback from this, and it led to a lease.”
Lauren Craven
PMIC community manager the Lively Indigo Run Allegiant-Carter management